1. What types of products do you sell?

We specialize in stylish and high-quality watches and bags for all occasions. Our collection includes both classic and modern designs to match every style.

2. How do I place an order?

Simply browse our website, add your favorite items to the cart, and proceed to checkout. Follow the steps to enter your shipping and payment information.

3. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure payment options available at checkout.

4. Do you ship internationally?

Yes, we offer worldwide shipping. Shipping costs and delivery times vary based on your location and will be calculated at checkout.

5. How long does delivery take?

Delivery usually takes 1–2 business days depending on your location. You’ll receive a tracking number once your order has been shipped.

6. Can I track my order?

Absolutely! Once your order is shipped, we’ll send you a tracking link via email so you can monitor its progress.

7. Do you offer exchanges?

Yes, we offer exchanges for defective or incorrect items. If you need a different size or color, feel free to contact us.

8. Can I cancel or change my order?

If your order hasn’t been shipped yet, please contact us immediately. Once shipped, we cannot cancel or modify the order.

9. How can I contact customer support?

You can reach us at support@glamnova.store or whatsapp +971 54 307 2976 through the contact form on our website. We’re happy to help!